Company Information

Currently, this website is operated by:

Buds Cab SRL, trading as Bud’s Cab

• Registered office: Bulevardul Bucureștii Noi 177, Bucharest, Romania
• Trade Register No.: J40/12823/2023
• VAT No.: RO48469827
• Phone: +40 758 283 222
• Email: office@budscab.com
• Website: https://budscab.com

What Personal Data We Collect

Information You Provide Directly

Specifically, when you book a service or contact us, you may provide the following personal data:

• Full name
• Email address
• Phone number
• Pickup and drop-off addresses
• Travel date and time
• Flight number (for airport transfers)
• Number of passengers and luggage details
• Special requests or preferences
• Corporate or company details (for business accounts)
• Payment information (processed securely by third-party providers)
•  As a result, we only ask for information that is directly relevant to providing and improving our chauffeur services.

Information Collected Automatically

In addition to the data you provide directly, our website automatically collects certain technical information when you visit:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and navigation behaviour on our website
• Referring website or source
• Date and time of access
• Cookie data and similar tracking technologies (see our Cookie Policy)

As a result, this technical data helps us improve website performance and understand how visitors use our services.

How We Use Your Personal Data

Specifically, we process your personal data for the following purposes and on the following legal bases:

Purpose	Legal Basis (GDPR)
To process and confirm your booking	Performance of a contract (Art. 6(1)(b))
To provide chauffeur and transportation services	Performance of a contract (Art. 6(1)(b))
To communicate with you regarding your booking (confirmations, updates, changes)	Performance of a contract (Art. 6(1)(b))
To monitor flight arrivals and adjust pickup timing for airport transfers	Legitimate interest (Art. 6(1)(f))
To process payments securely via Stripe or PayU	Performance of a contract (Art. 6(1)(b))
To respond to enquiries, complaints or support requests	Legitimate interest (Art. 6(1)(f))
To improve our website, services and customer experience	Legitimate interest (Art. 6(1)(f))
To comply with legal, tax, accounting and regulatory obligations	Legal obligation (Art. 6(1)(c))
To send marketing communications (only with your explicit consent)	Consent (Art. 6(1)(a))
To prevent fraud and ensure the security of our services	Legitimate interest (Art. 6(1)(f))

In other words, we only process personal data that is necessary for the stated purposes. Furthermore, we do not use your data for automated decision-making or profiling.

Payment Processing 

To process payments securely, we use the following third-party payment service providers:

• Stripe – https://stripe.com/privacy
• PayU – https://corporate.payu.com/privacy/privacy-principles/

Instead, Buds Cab does not store, access or process your full credit or debit card details. In fact, all payment data is handled directly by the respective provider in accordance with PCI DSS (Payment Card Industry Data Security Standard) requirements.

As a result, when you make a payment through our website, you are also subject to the terms and privacy policies of the respective payment provider.

Cookies and Tracking Technologies

Additionally, you can manage your cookie preferences at any time through the cookie consent banner on our website.

In particular, the types of cookies we use include the following:

• Strictly necessary cookies – Required for the website to function correctly (no consent needed)
• Analytics cookies – Help us understand how visitors use our website
• Functional cookies – Remember your preferences and enhance your experience
• Marketing cookies – Used to deliver relevant advertisements (only with your consent)
• As a result, some cookies require your consent before we place them on your device.

For more information about how we use cookies, please see our Cookie Policy

Data Sharing and Third Parties

First and foremost, we do not sell, rent or trade your personal data to third parties.

However, we may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors (Stripe, PayU) for secure payment handling
• Also, professional chauffeurs and operational partners assigned to fulfil your booking, with only the information essential to perform the service (name, pickup details, flight information)
• Furthermore, IT and website service providers who support the technical operation of our website and booking systems
• Similarly, communication platforms used to communicate with you
• Additionally, legal, tax or regulatory authorities when required by applicable law
• Lastly, professional advisors (accountants, lawyers) for legal and compliance purposes

In all cases, third parties who process data on our behalf are bound by data processing agreements and must comply with GDPR and applicable data protection standards.

Data Retention

Specifically, we retain your personal data only for as long as necessary to fulfil the purposes for which we collected it or as required by law:

Data Category	Retention Period
Booking and transport records	Up to 5 years (legal and tax obligations)
Invoices and financial records	Up to 10 years (Romanian fiscal legislation)
Customer communication (emails, messages)	Up to 3 years after last interaction
Website analytics and cookie data	Up to 13 months
Incomplete or abandoned booking enquiries	Up to 12 months
Marketing consent records	For the duration of the consent, plus 1 year

After these periods, we no longer need the data for its original purpose.

Once the applicable retention period expires, we securely delete or anonymise the personal data.

International Data Transfers

As a general rule, we process and store your personal data within the European Economic Area (EEA).

However, where we need to transfer data outside the EEA, we ensure that appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions by the European Commission
• EU–US Data Privacy Framework certification (where applicable)
• In other words, we always ensure that your data receives an adequate level of protection when transferred internationally.

Your Rights Under GDPR

Under the General Data Protection Regulation, you have the following rights, and consequently you may exercise any of them at any time:

• Right of access – First, you may request a copy of the personal data we hold about you
• Right to rectification – Similarly, if any data is inaccurate or incomplete, you can ask us to correct it
• Right to erasure (“right to be forgotten”) – Additionally, under certain conditions, you may request deletion of your personal data, subject to legal retention obligations
• Right to restriction of processing – Likewise, in specific situations, you can ask us to limit how we use your data
• Right to object – Furthermore, you have the right to object to processing based on legitimate interest or direct marketing
• Right to withdraw consent – Where processing relies on consent, you can withdraw it at any time without affecting the lawfulness of prior processing

In summary, these rights give you full control over how we use your personal data.

How to Exercise Your Rights

To exercise any of these rights, simply contact us at:

• Email: office@budscab.com
• Phone: +40 758 283 222
• Post: Bud’s Cab SRL, Bulevardul Bucureștii Noi 177, Bucharest, Romania

Furthermore, we will respond to your request within 30 days of receipt, in accordance with GDPR requirements. In some cases, we may also ask for proof of identity before processing your request.

Right to Lodge a Complaint

In addition, if you believe your data protection rights have been violated, you also have the right to lodge a complaint with the Romanian supervisory authority:

ANSPDCP – Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal

• Website: https://www.dataprotection.ro
• Address: B-dul G-ral. Gheorghe Magheru nr. 28-30, Sector 1, 010336, Bucharest, Romania
• Phone: +40 318 059 211
• Email: anspdcp@dataprotection.ro

Consequently, you are not limited to contacting us directly and may also seek assistance from the supervisory authority at any time.

Data Security

To protect your personal data, we implement the following technical and organisational measures:

• First, encrypted communication via HTTPS/SSL across our entire website
• In addition, secure data storage with access restricted to authorised personnel only
• Moreover, regular security assessments and updates
• Also, data minimisation practices — we only collect what is necessary
• Finally, confidentiality obligations for all staff and partners who access personal data

Although we take every reasonable precaution, no method of data transmission or storage is completely secure. Therefore, we encourage you to protect your own data by keeping your booking details and communication confidential.

Children’s Privacy

Our services are not directed at individuals under the age of 16. As a result, we do not knowingly collect personal data from children. However, if you believe that a child has provided us with personal data, please contact us at office@budscab.com and we will take steps to delete it promptly.

Similarly, we take all necessary steps to ensure that personal data is processed lawfully across every area of our service.

Links to Third-Party Websites

Our website may contain links to external websites, such as payment providers and social media platforms. However, we are not responsible for the privacy practices or content of those websites. Therefore, we encourage you to review the privacy policies of any third-party site you visit.

Changes to This Privacy Policy

From time to time, we may update this privacy policy to reflect changes in our services, legal requirements or data processing practices. When we make significant changes, we will update the “Last updated” date at the top of this page.

Therefore, we encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

Finally, if you have any questions, concerns or requests regarding this privacy policy or the way we handle your personal data, please do not hesitate to contact us:

Bud’s Cab SRL

• Address: Bulevardul Bucureștii Noi 177, Bucharest, Romania
• Phone: +40 758 283 222
• Email: office@budscab.com
• Website: https://budscab.com
• For any data protection enquiries, you can also reach us using the contact details above.

In other words, Buds Cab is the data controller responsible for processing your personal data.